CASE STUDY
Meeting urgent distribution needs for Domino's Pizza in Japan
Client Background
Domino's Pizza
The client was Domino’s Pizza Japan.
Challenge/Opportunity
Urgent need for new distribution centers
Domino’s in Japan had an urgent need. The client had identified certain difficulties with two of their distribution centers in the country. Distribution centers handle delivery of all the ingredients and other items related to making pizzas to the outlets on a daily basis. While Domino’s had other distribution centers, these two in particular were not performing at the levels required of them. So, Domino’s wanted to find two new distribution centers to replace these two existing units.
Solution
Meeting tight deadlines
While this was technically a straightforward project, the challenging aspect was the tight deadline. Domino’s wanted to find replacement distribution centers in less than four months. In Japan, any project related to supply chain in general and logistics in particular takes time as people in the industry tend not to rush and pay greater attention to details.
Despite the short timeline, Samuel conducted a study of the current operations and presented a shortlist of candidates as the replacement distribution centers.
Result
Quick completion
Samuel was able to complete this project in 3.5 months, something under normal circumstances would have taken nine months to a year.
Most businesses face a common dilemma: we recognize an opportunity for improvement but we lack the time and resources to execute a solution. I found GourmetPro to be the right fit in terms of agility and cost that finally allowed me to get the important jobs done. GourmetPro provided me with an expert who had the exact skill I was missing to solve our operational challenges in the Japanese market. In addition to local talents, they also acted as a bridge between global markets and offered invaluable local insights. Thanks to their support, our company is now seeing the potential of the operational capacity we can reach.
Group Chief Partnerships Officer, Dominos Pizza Enterprises
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